Students must provide 24 hours notice if they do not intend to attend a course, or would like to transfer to another course and should they fail to give such notice they are liable for the full course fee.
No refund will be made to a student who cancels or withdraws from the training without providing 24 hours notice unless there are valid reasons based on compassionate situations such as accidents, sickness and bereavement.
NTMS (Nautical Training & Marine Services) reserves the right to fully claim any fees paid if a student gives incomplete or false information during enrolment; if a student’s enrolment has to be cancelled because of disciplinary reasons; or if a student leaves training without notice.
NTMS reserves the right to charge a $50 administration fee per refund to cover accounting costs.
NTMS will only provide 2 course date transfers to students without charge. If a student wishes to transfer the course date for a third time, they are required to pay the full course fee. In the severe weather conditions training times and dates may vary.
NTMS requires a minimum of 3 persons per course, so at times due to insufficient numbers courses may be postponed at short notice.